crn5000-inc2015 BPTW logo
Contact us today!
(918) 770-8738

Integrated Business Technologies Blog

Integrated Business Technologies has been serving the Broken Arrow area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

Check your Hardware
First and foremost, check to make sure that all cables are still securely plugged in. If your router was just unplugged somehow, your troubleshooting may be completed much faster. However, should your problem be something other than a loose Ethernet cable, there are other methods to figuring out what happened to your Internet.

There may also be an issue with your modem or router, which the status lights on these components will indicate. Sometimes all it will take to fix this issue is a hard restart by disconnecting and reconnecting the power supply to the component. However, sometimes your device may be due to be replaced.

Ping a Website
Once you’ve determined that your connection issues aren’t due to a problem with your equipment, you should try sending a ping command to a website. In your Start menu, access the Command Prompt window. Type in ping This tells your computer to send data packets to Google. If any of these packets are lost, as displayed in the Command Prompt window, there could be a problem present. This problem could be in your network, with your Internet Service Provider, or with the website itself. If a few or more websites lose packets when pinged, the problem probably isn’t your network.

If the pings you send are successful, but your connection isn’t, the website itself is likely having issues. If you are able, check Down Detector or Down For Everyone Or Just Me to see if the website is at fault.

Scan for Malware
If your connection issues are limited to a single workstation or device, your software may have something to do with it; or, it could be a malware infection. This can be identified with a quick scan of the affected system.

DNS Issues
Finally, your Internet Service Provider could be the one having issues, more specifically, with its Domain Name Server. If you are unable to access a website with its IP address, your ISP is the one having a problem.

For more useful IT tips, make sure you subscribe to our blog!



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Friday, 20 April 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Free Consultation

      Sign up today for a
      FREE Network Consultation

      How secure is your IT infrastructure?
      Let us evaluate it for free!

      Sign up Now!


      Tag Cloud

      Security Technology Tip of the Week Business Management Privacy Managed Service Provider Cloud Internet Microsoft Saving Money Business Computing Productivity Best Practices Workplace Tips IT Services Backup Hackers Hosted Solutions Malware Mobile Devices Email IT Support Business Small Business Software Hardware Network Communication Server Smartphones Data Upgrade Windows Mobile Device Management VoIP Business Continuity Google Virtualization Computer Efficiency Microsoft Office Disaster Recovery Miscellaneous Mobile Office Vendor Management Innovation Gadgets Holiday Social Media Android Smartphone User Tips Quick Tips Mobile Computing Outsourced IT BYOD Windows 10 Passwords Browser WiFi Network Security Ransomware Best Practice Remote Monitoring Bring Your Own Device Spam Remote Computing Users The Internet of Things Trending Operating System Internet of Things Wireless Technology Data Management Apple Managed IT services Data Backup Going Green History Alert Firewall Content Filtering Tech Support Artificial Intelligence Information Technology Current Events Gmail Managed IT Analytics IT Solutions Save Money Lithium-ion Battery Unified Threat Management IT Consultant Big Data Office Printer Encryption Humor Saving Time Avoiding Downtime Maintenance Hard Drives App Customer Relationship Management Facebook Windows 8 Antivirus Automation Digital Payment Mobile Device Office Tips Retail VPN Risk Management Phishing Apps Application IT service Virus Business Growth Fax Server Phone System Employer-Employee Relationship Outlook Customer Service Health Hacking Computers Collaboration Marketing Excel Two-factor Authentication Router Cloud Computing Data Recovery Document Management Recovery PowerPoint Money Social Networking Infrastructure Running Cable Licensing Tablet Tech Term Training Chrome Project Management Applications Managed IT Services iPhone User Error Co-Managed IT Administration Website Augmented Reality Office 365 Data Security Password Cybersecurity Government Proactive IT Computer Repair Mouse Presentation Inbound Marketing Budget Net Neutrality Social IBM Hacker Compliance Programming User File Sharing Analyitcs Regulations Wearable Technology Education Display Bandwidth Alerts Safety Specifications Redundancy Settings Hosted Solution Wireless Flexibility Save Time Cybercrime Data storage Intranet Help Desk Wi-Fi Paperless Office Hiring/Firing Business Intelligence Data loss Robot Unified Communications Printing End of Support LiFi Statistics Computing HIPAA Piracy Competition Network Congestion Tip of the week Sports Downtime Mobility Point of Sale Search Scam Virtual Desktop USB Business Owner Files Mobile Security Migration Heating/Cooling Downloads Software Tips Legal Distributed Denial of Service Consumers Vulnerability Crowdfunding Private Cloud Alt Codes Hotspot Technology Laws Chatbots Multi-Factor Security YouTube IP Address Managed IT Service Virtual Private Network Public Cloud Typing Conferencing Language Unified Threat Management Identity Refrigeration Google Calendar Disaster Google Drive PC Care Break Fix How To Sync Cryptocurrency Value Computing Infrastructure Access Control eBay Cost Management Legislation Digital Signature IT Support Google Docs Macro Remote Support Leadership Dark Web Memory Mobile Device Managment Skype Bitcoin Streaming Media Laptop New Additions Cooperation SharePoint Text Messaging Motherboard Print Server communications Work Station Data Warehousing Documents Business Technology Productivity LinkedIn Gaming Console Hacks Halloween Congratulations Staff Entrepreneur Video Surveillance Modem Undo Software as a Service Law Firm IT Windows 8.1 Update Recycling 5G Microsoft Excel PDF Networking People Travel Best Available Scary Stories Operations Cookies Technology Tips IT Management Virtual Reality Blockchain Identity Theft Nanotechnology Domains Comparison Windows 10 Monitors Bluetooth SaaS Online Currency Adminstration Deep Learning Fun Permissions Techology 3D Google Wallet IT Technicians Word Computer Accessories Public Speaking Black Friday Writing Cortana Fraud eWaste Disaster Resistance Drones Mirgation Buisness Cyber Monday Server Management Social Engineering Telephony Company Culture Identities Twitter Knowledge Internet Exlporer Environment IT Consulting Backups Storage Scheduling CIO Touchscreen Smart Technology Samsung Debate Solid State Drive Experience Troubleshooting Data Breach

      Top Blog

      Basically, any machine that uses fans and vents to cool itself can overheat if airflow is restricted. If you have used a laptop on your lap for an extended session, then you know what we are talking about when the computer becomes hot to the touch. Every portable device is designed a little diffe...