Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations
COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences. How to Minimize General Exposure in the Office Based on what is currently known about the coronavirus, the Centers...

How Remote Monitoring and Maintenance Helps Us, Help You

How Remote Monitoring and Maintenance Helps Us, Help You
Remote monitoring and management software helps businesses of all sizes avoid issues of equally variable sizes, which is why it is a key facet of the managed IT service model. We wanted to review some of the ways that it benefits the managed service provider, and as a result, benefits our clients. First, What is RMM Software? RMM (Remote Monitoring and Management) software is a solution that allows an us to–as it says in the name–remotely monitor and...

Is the Hybrid Cloud Something You Should Consider?

Is the Hybrid Cloud Something You Should Consider?
Cloud solutions are extremely popular among modern businesses, whether they rely on public cloud resources or maintain their own in-house private cloud. Some businesses, however, elect to take the middle ground and use a “hybrid” cloud solution. Let’s take a few moments to determine if your business could benefit from this approach. First, let’s examine what makes a cloud solution a “hybrid” one. What is a Hybrid Cloud Solution? As Peter Mell and Timothy Grance...

Tip of the Week: How to Work on Your Smartphone

Tip of the Week: How to Work on Your Smartphone
Think about how happy you are when you first get your new phone. If you are like most of us you can’t keep your hands off of it. You try all the new features out and mutter to yourself, “wow, this is so cool”. The enthusiasm that people have for their new mobile devices can be a major benefit for the company they work for, too. Today, we are going to discuss how, with all the features and powerful computing power, you can work effectively on your smartphone....

Why We’re Just Waiting for Break/Fix IT Services to Go Away

Why We’re Just Waiting for Break/Fix IT Services to Go Away
As much as we hate to admit it, the first thing that many people still think of when they hear the term “tech support” is the experience that comes with an antiquated approach to technology services: the break/fix method. Fortunately for us, we are seeing many businesses make the better decision, and turn to the clearly superior option, managed IT. Therefore, as a managed service provider, we know that all we have to do is wait. The Inherent Issues with Break/Fix...

Google Adding Features to the G Suite

Google Adding Features to the G Suite
It is apparent that Google is deeply invested in the G Suite, as they recently added an assortment of features to make basic processes much simpler and more convenient for their users. Here, we’ll go over a few of these updates, and how they can positively influence your operations. Search Chips in Gmail All G Suite subscribers will soon see improved search capabilities within Gmail, as Google’s developers have added an extra feature to help narrow down search...

Tip of the Week: 3 Easy Actions That Will Protect Your Data

Tip of the Week: 3 Easy Actions That Will Protect Your Data
The modern business has to deal with a lot of potential security problems. Today’s threat landscape is filled with people looking to prosper off of your misfortune. As a result, doing what you can to maintain the security of your network and data is essential. Today, we will discuss how maintaining your organizational cybersecurity doesn’t have to be costly or time consuming.The best way we’ve found to go about doing this is by highlighting a few key actions that...

Microsoft is Finding Leaving Windows 7 Users Behind Difficult

Microsoft is Finding Leaving Windows 7 Users Behind Difficult
Windows 7 might not be supported by Microsoft any longer, but millions of people are still using PCs that run the antiquated operating system. Since Microsoft has put an end to extended support for Windows 7 OS, a couple bugs have been found. Let’s take a look at what exactly is behind these issues and discuss your options. What is the Problem? Just recently–after Microsoft has ended support for the OS–reports started to come in that there were...

Benefits of Leaning on a Video Conferencing Solution

Benefits of Leaning on a Video Conferencing Solution
It wasn’t too long ago when the idea of video conferencing was a very complicated one. The technology just wasn’t there to make it a major benefit for companies. As conferencing technology has been innovated upon, however, it now presents a laundry list of substantial benefits. Let’s take a look at some benefits you can see by moving to video-driven meetings.  #1 – Engagement – Businesses have been using telephone-based audio meetings to their...

Tip of the Week: Activate Microsoft’s Two-Step Verification

Tip of the Week: Activate Microsoft’s Two-Step Verification
Nowadays a lot of accounts give you the option to set up two-step authorization; and, most of the time you probably should. The security and privacy benefits that your business can gain are substantial. Today, we’ll describe how to enable what Microsoft calls two-step verification.  What is Two-Step Verification? It’s two-step authentication, a security measure that adds the traditional password with a secondary authentication that forces users to add...