crn5000-inc2015 BPTW logo
Contact us today!
(918) 770-8738
 
 

Integrated Business Technologies Blog

Integrated Business Technologies has been serving the Broken Arrow area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

As many of you will remember, the fall of 2017 saw the debut of the Galaxy Note 7 met almost immediately with a permanent halt in production after a massive world-wide recall was issued by Samsung because of an issue that caused the Note 7’s battery to produce excessive heat and catch on fire. Reports of exploding Note 7s and the resulting bad press damaged Samsung’s reputation so much that they’re now struggling to regain market share with the upcoming release of their Note 8.

What precautions has Samsung taken to prevent Note 8 from exploding? Well, for starters, their phones are now put through their ‘eight-step battery safety test’, which includes: durability testing, visual inspection, X-rays, charge and discharge tests, tests of total volatile organic compounds (TVOC), disassembling tests, accelerated usage tests, and open circuit voltage tests. That’s not to say that all these steps are brand new methods of testing of battery safety. Many of the steps were in place before but have been ‘enhanced’ after the exploding Note 7 batteries.

Additionally, the Note 8 has a smaller battery than its predecessor and is equipped with a stronger barrier between battery and rest of the phone. There have been no safety concerns reported thus far, but the Note 8 is still only in the infancy of its launch.

One thing that Samsung has had to focus on throughout the last year is mitigating the damage to its reputation. In February 2017, the annual Harris reputation poll showed just how much damage the exploding Note 7 had done, having gone from being ranked 7th highest regarded company in 2016, before the Note 7, to 49th in 2017, after the exploding phone was recalled and discontinued.

The development and production of the Note 8 has Samsung being uncharacteristically transparent with processes, going the extra mile to demonstrate their attention to safety concerns and details. They are aware that the damage caused by the Note 7 will likely be a point of hesitation to many of those considering a newer Note 8.

We’d love to hear your opinion on this technology hot button issue! Are you going to give the Note 8 a shot? Or are you still hesitant because of the exploding Note 7? How many of you decided to move away from Samsung products all together? Let us know in the comments!

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, 22 February 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Free Consultation

      Sign up today for a
      FREE Network Consultation

      How secure is your IT infrastructure?
      Let us evaluate it for free!

      Sign up Now!

      freeconsultation
       

      Tag Cloud

      Security Technology Tip of the Week Privacy Business Management Managed Service Provider Internet Microsoft Cloud Saving Money Productivity Business Computing Workplace Tips IT Services Best Practices Backup Hackers Hosted Solutions Malware IT Support Mobile Devices Email Small Business Business Software Network Hardware Smartphones Data Server Communication Upgrade Windows Business Continuity Mobile Device Management VoIP Microsoft Office Google Virtualization Efficiency Disaster Recovery Computer Miscellaneous Mobile Office Vendor Management Gadgets Holiday Innovation Android Quick Tips Social Media Outsourced IT BYOD User Tips Smartphone Mobile Computing Windows 10 WiFi Passwords Remote Monitoring Browser Best Practice Bring Your Own Device Wireless Technology Internet of Things Network Security The Internet of Things Trending Operating System Apple Users Spam Remote Computing History Alert Managed IT services Going Green Firewall Content Filtering Managed IT Office Data Management Unified Threat Management Ransomware Printer Tech Support Data Backup Analytics IT Solutions Lithium-ion Battery Save Money Information Technology Current Events Gmail IT Consultant Big Data Customer Relationship Management Artificial Intelligence Windows 8 Humor Encryption Saving Time Facebook Avoiding Downtime Antivirus Maintenance Hard Drives App Outlook Digital Payment Health Collaboration Two-factor Authentication Risk Management Marketing Automation Data Recovery Excel Office Tips Retail Phishing Phone System IT service Business Growth Apps Application Virus Employer-Employee Relationship Customer Service Hacking Computers Fax Server Document Management Mobile Device Presentation Cybersecurity VPN PowerPoint Budget Tablet Router Recovery Inbound Marketing Money iPhone Running Cable Licensing Chrome Administration Augmented Reality Applications Project Management Training Computer Repair Proactive IT Mouse Office 365 User Error Password Data Security Co-Managed IT Social Net Neutrality Unified Communications IBM Downtime Printing Tip of the week End of Support File Sharing LiFi Search Wearable Technology Computing Social Networking Virtual Desktop USB Business Owner Mobility Display Mobile Security Alerts Government Hacker User Programming Scam Analyitcs Education Intranet Business Intelligence Specifications Files Safety Settings Redundancy Wireless Cybercrime Save Time Piracy Wi-Fi Hiring/Firing Bandwidth Sports Managed IT Services Flexibility Point of Sale Hosted Solution Website Statistics Help Desk HIPAA Data storage Paperless Office Competition Network Congestion Robot Black Friday Public Speaking Techology eWaste Travel Fraud Cortana Mirgation Virtual Reality Cyber Monday Disaster Resistance Environment Adminstration Internet Exlporer Knowledge Server Management 3D Monitors Conferencing Samsung SaaS Smart Technology Deep Learning IT Consulting Experience Troubleshooting Debate Google Wallet PC Care Value Heating/Cooling Writing Consumers Data Breach Crowdfunding Distributed Denial of Service eBay Leadership Cloud Computing Hotspot Drones Remote Support Social Engineering Streaming Media Buisness New Additions Vulnerability Skype Technology Laws Telephony Print Server Scheduling Managed IT Service Identities Text Messaging IP Address Software Tips Language Backups Work Station Google Calendar CIO Congratulations Refrigeration Disaster Virtual Private Network LinkedIn Unified Threat Management Law Firm IT Break Fix Solid State Drive Video Surveillance Windows 8.1 Update Computing Infrastructure Legal Recycling Compliance Legislation Cost Management Digital Signature Best Available Access Control Memory Private Cloud Dark Web Alt Codes Laptop Infrastructure Cooperation Regulations YouTube Documents SharePoint Public Cloud Bluetooth Data Warehousing Typing Halloween Entrepreneur IT Support Online Currency Staff Google Drive How To Macro Software as a Service Undo Business Technology PDF Downloads People Sync Microsoft Excel Cryptocurrency Computer Accessories 5G Scary Stories Operations Google Docs Technology Tips Networking Multi-Factor Security Mobile Device Managment Blockchain Bitcoin Data loss Company Culture Gaming Console Twitter Comparison communications Domains Productivity Permissions Hacks Touchscreen Fun Word Windows 10 IT Technicians

      Top Blog

      Basically, any machine that uses fans and vents to cool itself can overheat if airflow is restricted. If you have used a laptop on your lap for an extended session, then you know what we are talking about when the computer becomes hot to the touch. Every portable device is designed a little diffe...
      QR-Code