IBT has excellent customer service! Any time I have a concern, all I have to do is call. They are always committed to providing me with the right solution for my business. IBT just makes it all work! I don't ever have to worry about our IT or Phones because they take care of everything. I couldn't be more pleased with our partnership with IBT.Toni Garrison Chapman Foundations Management
IBT has always shown a high level of professionalism and understanding of our needs and resources. In today’s sometimes 'me-first' business environment, it is great to find an company that is thinking about their clients first. They are a great group of friends.Bill Effron President ALCO Print Finishers
I like feeling confident that IBT is looking after Best and Sharp's best interests and not trying to make a sale. Secondly, it is very reassuring to know that someone will return my call on a problem, no matter how small, within a few minutes. I never feel that my problems are being trivialized. Thirdly, I like the fact that IBT is extremely knowledgeable about the issues and trends that are important to law firms and can convey this information to non-IT people in a manner they can understand. We recently made some infrastructure changes, a migration to virtual servers. IBT insisted on implementing the servers over the holiday to most easily accommodate our schedule. They were very thorough in their explanations as to what would happen and how long they anticipated the job would take. It was nice having complete confidence that the project would be completed by the deadline and trusting that any problem that may arise would be taken care of by Monday morning. When I came in the office on Monday morning, it was business as usual and there were no discernible changes. Perfect. Couldn't ask for anything more. The biggest benefits IBT provides Best and Sharp are the intangibles - Trust, Confidence, Reliability, Support ... Tangibles - Postini!!! Virtual Servers. Upgrade to backup. Sonicwall. We have made some great advances this year that although aren't as glamorous as the absence of spam but I now feel like we are in the 21st century!Charlene Reid Legal Administrator Best and Sharp
Having worked with many IT provider services over the 11 years of owning my business, I can honestly say my experience with IBT has been at such a level of excellence that I will never utilize anyone else but them in the future. IBT’s sales and tech support has always been on target with advice for my business needs, and their honesty and integrity are above reproach – great group of guys who are fun to work with and I feel fortunate that one of my client law firms referred them to me!Debra Cox President Summit Recruiting, Inc
When my previous service provider fumbled the ball, IBT picked it up and scored the touchdown I needed. My network is in trusted hands and I am confident in IBT’s focus on my business needs.John Peters Owner Professional Marine Services
I have had the pleasure of doing IT business with IBT since their inception and have never been disappointed. Our company actually made the switch to IBT because of the excellent customer service and extensive expertise we received from Bret Grady. Since that time we have had working relationships with John and Mike as well and have always received consistent, professional and timely service. Our issues are few and always quickly resolved. The Eye Center would highly recommend Integrated Business Technologies for these reasons.June McIntire CPOA Clinic Administrator The Eye Center South Tulsa
IBT is an indispensible element of our IT support structure. I really appreciate being informed of the latest advances in technology and IBT helps me determine which ones are right for First United Methodist Church.Marcia Wright Network Administrator First United Methodist Church
I would like to take this opportunity to recommend Integrated Business Technologies ("IBT") as one of the best communication technology providers in Tulsa.
When we realized our phone system needed upgrading, we contacted several other companies and asked what system they used and if they were happy with it. Multiple people in various industries gave us IBT's name as well as the name of their Business Development Representative, Kellen Cowan. Kellen listened to our wants and needs. He not only took the time to explain all the great features, but scheduled two hands-on presentations in our office. Kellen answered all our questions and recommended the best phone system for our needs.
The transition from our old phones to the new system was flawless. IBT's staff was thorough and even scheduled a hands-on training after the system was in place. Also, they are always available to answer any questions.
Without hesitation, I highly recommend Kellen Cowan and IBT.Sandra Dickerson Executive Assistant BRIGHT HORIZON RESOURCES