Proactive Care Network Management
Integrated Business Technologies – IT Computer Support – Tulsa, OK
Stop waiting for your technology to break
When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?
With Proactive Care Network Management from IBT, you can expect:
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Peace of mind – your systems are monitored 24/7
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Less downtime – we identify and fix issues before they cause problems
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Fewer disruptions – we provide most services remotely or overnight
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Predictable budgeting – all-inclusive, all-you-can-use, flat-rate IT services
Proactive Care Managed Services
| Description |
Basic |
Essential |
Complete |
| 24-7 Remote Protection and Alerts |
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| Weekly Executive Summary Report |
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| Antivirus Software Included |
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| Remote Patch Management |
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| Online Client Portal |
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| Warranty and Licensing Management |
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| Scheduled Business Review and Planning Meeting |
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| Remote Service (8:00AM – 5:00PM / Mon-Fri) |
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| On-Site Service (8:00AM – 5:00PM / Mon-Fri) |
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| Onsite Monthly Audit and Network Tune-Up |
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| Vendor Management |
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Proactive Care Managed Services Additions
| Description |
| Sonicwall Firewall Management |
| Line of Business Applications Management |
| Spam Filter Management |
| Network Management Alerting |
Example Weekly Executive Summary Report
| Network Health |
| 99% |
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| Server Disk Space: |
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| Computer OS Graph: |
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| Computer Security Patches: |
 |
| Company Details |
| Contact: |
Point of Contact |
| Account Manager: |
IBT |
| Total Windows Servers: |
5 |
| Total Windows Workstations: |
47 |
| Total Servers: |
6 |
| Total Workstations: |
47 |
| Total Managed Machines: |
53 |
| Service Request Statistics: |
| Escalated Items: |
| Server Offline Alerts |
0 |
| Server Disk Space Low |
0 |
| Failed Backup Jobs |
0 |
| Total Closed Helpdesk Tickets |
115 |
| Non-Escalated Items: |
| Total Notifications |
114 |
| Business Continuty Indicators: |
| Network Uptime: |
| Server Availability |
100% |
| Threats Removed: |
| Email Viruses Removed |
362 |
| Spam Items Removed |
107,816 |
| Spyware Items Removed |
131 |
| Windows Patches Installed |
60 |
| Automated Systems Run: |
| Disk Cleanups |
361 |
| Disk Space Cleared Up |
15,002 MB |
| Backup Stats Information: |
| Successful Backups |
140 |
| Incomplete Backups |
0 |
| Failed Backups |
0 |
| Restores |
0 |
| Billable Space (GB) |
165.80 |
Want to take advantage of a breakthrough alternative to break/fix?
What are you waiting for? Contact us.
Phone: (918) 770-8738
Areas Covered
We provide a range of Computer Support, Network Services and IT Support in Tulsa, Broken Arrow, Muskogee, Bartlesville, Owasso, Jenks, Sand Springs, Bixby, Claremore, Sapulpa, Glenpool and Okmulgee.
Local experts who can visit on-site: Broken Arrow Computer Support, Tulsa Backup and Data Recovery, Bartlesville Network Services, Owasso Cloud Computing, Jenks Phone Services, Broken Arrow Email and Spam Protection, Tulsa Computer Support, Muskogee Hosted Solutions.
