I will never utilize anyone else
Having worked with many IT provider services over the 11 years of owning my business, I can honestly say my experience with IBT has been at such a level of excellence that I will never utilize anyone else but them in the future. IBT's sales and tech support has always been on target with advice for my business needs, and their honesty and integrity are above reproach – great group of guys who are fun to work with and I feel fortunate that one of my client law firms referred them to me!
They are a great group of friends.
IBT has always shown a high level of professionalism and understanding of our needs and resources. In today's sometimes 'me-first' business environment, it is great to find an company that is thinking about their clients first. They are a great group of friends.
I have had the pleasure of doing IT business with IBT
I have had the pleasure of doing IT business with IBT since their inception and have never been disappointed. Our company actually made the switch to IBT because of the excellent customer service and extensive expertise we received from Bret Grady. Since that time we have had working relationships with John and Mike as well and have always received consistent, professional and timely service. Our issues are few and always quickly resolved. The Eye Center would highly recommend Integrated Business Technologies for these reasons.
I never feel that my problems are being trivialized
I like feeling confident that IBT is looking after Best and Sharp's best interests and not trying to make a sale. Secondly, it is very reassuring to know that someone will return my call on a problem, no matter how small, within a few minutes. I never feel that my problems are being trivialized. Thirdly, I like the fact that IBT is extremely knowledgeable about the issues and trends that are important to law firms and can convey this information to non-IT people in a manner they can understand. We recently made some infrastructure changes, a migration to virtual servers. IBT insisted on implementing the servers over the holiday to most easily accommodate our schedule. They were very thorough in their explanations as to what would happen and how long they anticipated the job would take. It was nice having complete confidence that the project would be completed by the deadline and trusting that any problem that may arise would be taken care of by Monday morning. When I came in the office on Monday morning, it was business as usual and there were no discernible changes. Perfect. Couldn't ask for anything more. The biggest benefits IBT provides Best and Sharp are the intangibles - Trust, Confidence, Reliability, Support ... Tangibles - Postini!!! Virtual Servers. Upgrade to backup. Sonicwall. We have made some great advances this year that although aren't as glamorous as the absence of spam but I now feel like we are in the 21st century!
IBT is an indispensible
IBT is an indispensible element of our IT support structure. I really appreciate being informed of the latest advances in technology and IBT helps me determine which ones are right for First United Methodist Church.
IBT picked it up and scored the touchdown
When my previous service provider fumbled the ball, IBT picked it up and scored the touchdown I needed. My network is in trusted hands and I am confident in IBT's focus on my business needs.
Committed to providing the right solution
IBT has excellent customer service! Any time I have a concern, all I have to do is call. They are always committed to providing me with the right solution for my business. IBT just makes it all work! I don't ever have to worry about our IT or Phones because they take care of everything. I couldn't be more pleased with our partnership with IBT.
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